Care & Maintenance
All Prime Windows products are designed to meet high performance standards. To ensure your all products remain in perfect condition and function accordingly, please follow these simple care and adjustment tips.
Caring for your sliding doors
Ensure impurities are removed from the sliding door track to prevent damage and resulting operational defects.
If your door is scraping on its track, do not operate. Operation of doors in this instance will cause damage and lead to roller failure.
Caring for your sliding windows
Our sliding windows are designed to allow water to drain from holes beneath the track. Ensure the drainage holes are clear, so that the window can function accordingly.
Sash slides on our windows and doors are height adjustable. To adjust the height on one or both of the slides, remove them and rotate higher or lower.